SANDY W.

We purchased a power washer 3 years ago and also purchased the SquareTrade warranty. Last Tuesday it quit. We called the toll free number and talked to an agent. Yes, we were on the phone for almost an hour but at the end of the call we were told we would receive a check since there are no repair centers within a 100 miles. And yes we received an email the next day needing much of the same info we gave over the phone. The main problem was our current email address had changed since we bought the power washer. Once we responded to the email we received another email stating a check would be cut. We received a check in the mail yesterday, Saturday, for the full amount less tax.
We will absolutely purchase an extended warranty again from Square Trade. Word of warning... be sure and keep ALL your paperwork including invoices for your purchases.

SW