I ordered a dress on January 23 and they said on the site 9-12 days to ship. It is now FEBRUARY 21st and I still don't have my dress. But they sure made sure they charged my account on the day I ordered it! Now, they send me a shipment notification and when I go to track the order, it says the label has not been created yet. WHAT?!?! DO NOT ORDER FROM THIS SITE! I will be going to the bank to file a claim to get my money back.