Sandy C.

BUYERS... think twice about purchasing this product.

CUSTOMER SERVICE REVIEW:
The color of the tattoo pen I ordered (brown) was not like the color shown on the website... it had a lot of red in it and did not meet my needs. I emailed alpha-buying and they responded by saying they could not offer me a refund. I pushed for some sort of resolution and they emailed me back saying they would re-evaluate my claim but I had to email them a photo of the packing slip and a photo of the product within 10 days. I no longer had the packing slip, but provided them with the photo. Because I was 3 days passed the deadline to submit this, alpha-buying support refused ANY resolution. I can't believe all the HOOPS they make customers jump through for a $11.97 item which I waited for months to arrive (from China). There are too many similar products from other sites that offer great customer service then to mess around with this one!

PRODUCT REVIEW:
The pen is cheaply made and is NOT water proof (came right off with a damp washcloth) and probably not sweat/smudge proof either. Don't waste your money. There are similar products you can buy locally that are better and will save you many dollars in shipping.

I WOULD REFRAIN FROM BUYING ANYTHING FROM THEM BASED ON THEIR LACK OF CUSTOMER SERVICE.