THANK GOD! I was really desperate and bought from this site. I read all these bad reviews, but I decided to trust the sites "verified" purchases. I made a purchase for some Nike's that were $125 on this site. Everywhere else had them for about $200. They are limited edition and sold out, and of course my son said it was the ONLY thing he wanted for Xmas. Of course, I didn't want to get him only ONE thing and I also really didn't want to spend $200 on a pair of shoes for a ten-year-old. So, I took my chances. I heard you can't get a hold of anyone from customer service, so I emailed them as a test. I asked a dumb question and they responded about a day and a half later. (That earned them one star) The price was great! (That's two). So, I ordered. I used PayPal and deleted my bank account from pay pal immediately after- in case of fraud. The shoes were verified 2 days later (3 stars). 2 days after that (today) I received the shoes (4 stars) and they were perfect! (5 stars!) In box, brand new, and had a little verified key chain attached to them! No additional funds have been charged to my Paypal account. It was an excellent experience! I'm sorry to everyone else who didn't have the same. Weird but it was great for me!