Thumbnail of user sandrar123

Sandra R.

Contributor Level

Total Points
82

1 Review by Sandra

  • DressLily

8/11/17

This is the worst customer service i have ever encountered... the phone number does not work you must submit a request on everything. Ordered 4/30/17, got 1 shipment in wrong size but kept it and gave it away--got 2nd shipment a couple of days later--did not open package--sent back within 10 days.

8/9/17 Still fighting to get $ back from a returned order.
Never order from this company.---OVERALL RATING--BIG FAT ZERO 0

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Sandra,
Thank you for your important feedback.
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart. We ask that all customers refer to this before purchasing. We encourage customers to use their exact measurements when selecting a size to ensure they choose the correct one.
We have sent the email via our ticket system. Please kindly check it and reply to us.
Thank you so much for your patience.
Dresslily Customer Support Team

Sandra Has Earned 2 Votes

Sandra R.'s review of DressLily earned 2 Very Helpful votes

Sandra hasn’t received any thanks yous.

Sandra doesn’t have any fans yet.

Sandra isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...