Sandra P.

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1 Review by Sandra


I bought a " Lucifer rising jacket " on website on February 26th, 2017 and it's my worst online buying experience.
After many emails they finally shipped the item 10 days after purchase! On March 8th
I live in France, the item took almost three weeks to arrive in Paris (March 25th), but it's not the problem here.
The size M runs big and looked more like a size L, so I send back the jacket few days after receiving and according to the tracking link the item was delivered in Los Angeles on April 11th.
I have absolutely no news from the customer service till then, so a month now! (We are May 9th)
I sent them maybe ten emails to ask them the measurements of the size S and XS just to know which one to choose in return, no answers, so then I ask for a refund, still no news...!
I am wondering if its not a fake website with "made in China" items, I got screwed.
There is no phone number to reach them on their website, I went on to have some more information on the domain and a phone number, I tried to call them but it's a voicemail...
It can't be an official website with this kind of management.
Be careful!

Sandra Has Earned 3 Votes

Sandra P.'s review of Kenneth Anger earned 3 Very Helpful votes

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