Sandra E.

A big thank you to the team at Unfitted who have helped create a truly stunning kitchen, which makes me smile every morning and gets a wow from everyone who sees it.

I knew exactly what I wanted. I had perfected my design over a 12-year period and produced scale drawings, I just had to find a company that could make it a reality. All the kitchen companies I visited eagerly quoted to supply my design, but each required differing degrees of compromise. Unfitted was different I could have the exact dimensions I required, in the exact paint colour I desired, with my choice of cabinet detailing, configuration and interior and with worktops, handles, taps and a sink that elevated the design. Making contact with Unfitted was the beginning of a collaborative journey - my design unexpectedly evolved, inspired by a statement piece in the showroom and influenced by Mark, the only kitchen designer to actually offer design ideas. Mark also encouraged me to really think about where I would store every item and how the kitchen would function. All of which provided me with a truly bespoke kitchen, which is both aesthetically beautiful and incredibly practical. My kitchen really works!

This was not a quick process. Ordering a bespoke kitchen is not an everyday event, so there were many discussions and design revisions before the contract was signed. An agreed programme of staggered cabinet production followed, enabling final cabinet measurements to be confirmed as each area of the new kitchen (three rooms into one) was completed. Though it took longer than expected for my builders to prepare the new kitchen shell, Unfitted absorbed these delays without complaint.

I opted to have Unfitted supply most of the appliances, which meant that my entire kitchen turned up in one vehicle. I also opted to have Unfitted complete the installation. In addition to taking charge of the kitchen delivery, their fitters understand the product and how to make it work in the space. They also have easy relationships with Unfitteds workshops and suppliers. I did however have my own plumber and electrician on standby they know my house and plumbing/electrics are best left to specialists.

With such a major undertaking, I expected problems, we encountered a few, but we overcame them with good humour and a collaborative mindset. Communication was good throughout and if I ever need another kitchen, I can honestly say that Ill be headed in the direction of Unfitteds very tempting showroom.