They double dipped my credit for one order. My credit card company caught the fraud and alerted me on. I called the company and told them. They said two of the 3 charges was a preauthorization charge and the 3rd charge was for the order. All in all I had a double charge showing up on my card. The credit card company blocked two charges. The company tried to deny charging me double. Facts are facts as there was a double charge on my credit card. DO NOT ever use this dishonest company. Very poor English too.