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Sandra A.

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1 Review by Sandra

The Brick

  • The Brick

“Not taking responsibility for all their departments”
3/14/24

You purchase from the brick, they organize the delivery people, they organize the assembly people, and then, when you're room is damaged by those people, they claim they are not responsible for any of that. You have pictures of the proof, and all they can say is, we are not responsible for our staff. This is a terrible company, they never stand by any of their products, or services, and I hope, in the future, everyone will shop elsewhere, and not purchase from the brick.

Tip for consumers:
It wasn’t the product themselves, the delivery people, and assembly people that were putting together the furniture for my daughter’s bedroom. They completely scratched up the brand, new hardwood floors, and they are claiming they didn’t do it. They were the only people in that room assembling furniture, the brick claim they are not responsible for their staff, which is utter nonsense

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