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Fought tooth and nail to keep your refund The second much higher charge for a service that I didn't use, going to their customer service, PayPal, my bank, and these fellas took the money and run. Make sure not to use this service at all, but if you do, make sure you cancel the """subscription""" after you use the $1 search, otherwise you're not going to have a fun time getting your refund. All in all, didn't help with my dispute, fought my bank and PayPal mercilessly to keep the money and left me with the bill!
Dishonest, stressful, and shady.- the Intelius way!
Tip for consumers:
Stay away!
Products used:
Searching service
So many people getting conned with their "" scrupulous"" billing agreement. Youd figure if so many people report issues on getting billed and not seeing the "" scrupulous"" fineprint. 12 days in and no resolution for refund. They contested my paypal refund. Careful with this headache of a company
Samuel - We are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at 1 (888) 445-2727 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays), or email us at support@mailer.intelius.com, and we will try to make this right.
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There was nothing in there that was correct the date of birth was wrong the age was wrong and all...
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 1 (888) 445-2727, or email us at support@mailer.intelius.com, if there's anything we can do to improve your experience.