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Samuel F.

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Total Points
80
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1

1 Review by Samuel

iPostal1

  • iPostal1

“Meh”
12/1/20
Verified purchase

It's fine. Can't get PDF's of mail by default. The system is really old. Most of the buttons do not work.

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Larry B. – iPostal1 Rep

Hi Samuel,

Thank you for your review.

As part of your mail plan, the outside of every mail item is scanned so you can see the image in your digital mailbox as soon as it is received.

If you would like to have the content of all your mail scanned automatically, so you can view the PDF in your inbox, you can choose the ‘Auto Scan’ option. Login online to your mailbox, click on Account, then on Options. You will see the Auto Scan option. Of course, there will be a charge for each content scan. You can purchases a Scan-Shred bundle in advance to save up to up to 33%.

As far as system updates are concerned, we recently updated our app and the current project is to update the online digital mailbox interface. We agree with you that the online interface needs a facelift, however we are not sure why you are experiencing issues with the buttons. Please contact our Customer Service at service@ipostal1.com for further assistance.

Sincerely,
IPostal1

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