Switched my phone system to Voice over the internet, and its been nothing but a nightmare. I lost 2 weeks of business because the credit card and fax line not compatible with VOIP, 3 technicians and 2 weeks later they had to switch it back to an old fashion line. 3 weeks later I have no phone service for at all due to issues with their network.
I spent no les than 3 hours and 45 minuets waiting to speak to somebody to help me and no luck. They need to invest in hiring enough well competent people, its a disaster for a business to be down for 1 hour let alone weeks.