Ordered an item in Xmas break. By Jan 20th, no delivery. Everytime I use their tracking number to track the item, it says your item just been shipped and you shall see an update in 24 hours. Finally got hold of the customer service through email to say that they received payment but the order did not come through. Wow. They can get the money and no order and thus nothing to deliver. The logic of FRAUD. Told me that I will get my refund than asking if I would still like the item. DODGY at BEST as well. Waiting for my refund and using my skills as a Lawyer to dig in deeper to know whats going in here under the UK agencies noses!