We are very sorry you experienced any issues with your order. We do guarantee seating together 100% in each order. If your event is in a theater sometimes they will have even/odd seating arrangements which would make seats like 25 and 27 be right next to each other. Please email us at support@tickpick.com if that does not solve your issue so that we can assist you immediately.
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Hi Sam,
We are very sorry you experienced any issues with your order. We do guarantee seating together 100% in each order. If your event is in a theater sometimes they will have even/odd seating arrangements which would make seats like 25 and 27 be right next to each other. Please email us at support@tickpick.com if that does not solve your issue so that we can assist you immediately.