Got deep in a bid war and had to cut my losses after administration from cheapelectronics.com promised me a partial refund if I would use up the bids I had. So I did and haven't heard back since. Again, I have the email stating this promise to me so I used up my bids I had left and didn't buy anymore, a few minutes later the bidding ended and someone else won the item (after 3 days of this bid war going on). I wouldn't have stopped if it weren't for the promise of the partial refund... this was May 27th 2011 and I have emailed them every single day since and have not received a single response! CUSTOMER WARNING! RUN RUN RUN!