Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@tidebuy.com or sns@tidebuy.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team
Dear friend,
Thanks for your shopping on Tidebuy.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@tidebuy.com or sns@tidebuy.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Tidebuy Team