I have ordered a lot of products from DHgate, However, Im currently dealing with a couple of the DHgate sellers and they are not coming thru with their promises. I have been communicating with them on a couple of products that I have not been happy with and they happen to be with the more expensive items and I have not been successful in getting them to send me the items they said they would replace. They say they have sent them, But I have not received them.
Hi Samantha,
For order 344329858, we have created a report for this order since the tracking number provided by the seller for the reshipment is invalid. This will be handled by our Resolution Center.
For order 272948845, we can see that you have closed the dispute you opened. In this case, we cannot handle this as the order was also closed.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com