Samantha J.

I am appalled at the business practice of this company. My mom helped my 80 year old grandpa open a store to sell his hand carved wooden toys. His items were 100% his own and handmade. He was doing really well for over a year when out of the blue they suspended his account with NO EXPLANATION and NO WARNING. My mom tried contacting them about why it was suspended and got a really vague robot response that stated they determined his store would keep breaking their rules. WHAT RULES?!? Like I said, we got zero warnings and zero complaints before this... and now we can't even get through to a human being to resolve the issue or get an explanation. Our IP address has been blacklisted that we can't even make purchases on the site anymore! In an instant, we are banned entirely and my grandpas store is gone. I am no longer considering them for my own business. TERRIBLE COMPANY!