Updating this to 3 stars because I received the product (over a month late). After I wrote this review someone reached out... when I wrote back they never responded. All in all, awesome product, not so awesome customer service.
“Terrible customer service / package never arrived”
2/11/21
• Previous review
I placed my order about 3 weeks ago, I was so so excited to receive it. Last week I reached out for an update on my order and they said they would look into it. Yesterday I followed up and I have not received any response and I had to reach out again today... I asked to just cancel my order. Pretty disappointed since I heard such great things about the products and I was looking forward to trying them.
Samantha Has Earned 15 Votes
Samantha H.'s review of House of Beauty earned a Very Helpful vote