Samantha G.

I wish I had seen these reviews before also falling for this website. They list affordable prices and then immediately call insisting you bought a restricted fare that would not allow you to bring absolutely any baggage or even pay more to bring any unless the entire ticket was upgraded even though I was under the impression the ticket I bought was a standard one. They didn't stop there but called me a day later saying they actually had put my reservation on hold and had not booked it so the ticket was no longer available at that price and now apparently would be DOUBLE the amount that I paid them. Thankfully by miracle they hadn't actually charged me yet so even though they insist you can't cancel they finally did. I also was clear that I wanted my card information OUT OF THEIR SYSTEM which they tried to say was not possible. This company is an absolute scam and needs to be shut down. Onto of that every customer service representative especially Erica and her supervisor were the most rude people I have ever spoke to in my life.