After waiting on hold for an hour, I finally got through to someone. I called to reset an old account that I have not used in a while because I needed to find an important email. I was then told by technical support in order to do so I had to be charged a fee before they could go ahead and do that, this is so unheard of!!!! after asking to speak to a supervisor I was then hung up on
Way to be professional Yahoo, your giving your giving yourself quite the name especially during this "epidemic"!!!!