I ordered some make up from them. I miss spelled my address but immediately emailed them. They did not get back to me until AFTER my item shipped. Then refused to refund me until they recieved it back which we all know would take a week or two. So I fought and told them I wanted my refund now since there customer service was so poor they should of caught the correct address. So once I bugged them they finally said they refunded my account. Told me it would take 5-7 business day ok so that goes by 7th day I call them now I am told it will take 7-12 business day so I'm little aggravated but I cooperate of course. 14th day comes. Now I'm being told to contact my bank and they will prove it was refunded. So I contact them they tell me there's no trace of a refund so there not much they can do. So long story short I never got my order nor did I get a refund to this day. Be careful they are a scam!