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It is not possible to change your username or the email address associated with your account. If you want to change your username, they will tell you to close your account and start a new one, requiring you to re-upload all your products and specifications. If you want to change the email on your account, same thing, except you also won't be able to use your old username. It is ridiculous that in 2018 there exists a website that cannot update either your username or your email. The customer service also copies and pastes canned answers into help emails and did not read my entire message initially.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Samantha C.'s review of Redbubble earned 4 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Samantha,
Thanks for sharing your thoughts with us.
We're currently making some changes to the site and the option to change email addresses has been temporarily disabled. We understand how inconvenient this must be, but we're hoping to get this fixed soon. In the meantime, we'll be passing your comments along to the right teams for further review.
Your feedback is important to us and we thank you for being apart of the Redbubble community of independent artists.