Auto renewed a subscription I didn't authorise. No email notification to tell me a renew date was coming up, to at least give me an option to opt out. Was brushed off via their online chat saying they'd get back to me with a resolution in the next 48 hours... crickets. Am now taking it up with Paypal to hopefully retrieve my stolen funds. Went to log into my account to download the files PayPal requested and apparently my account's been "suspended for security reasons". So dodgy! I keep all my receipts backed up so the journey continues, but WTF! From reading the below reviews, this is their common practice and they need to be shut down.