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Sent me a faulty piece of equipment, then demanded I pay £70 to send it back to China. Apparently it couldn't be repaired under their "free repair" warranty, and so are now demanding $200 from me to send me a new one! What a joke.
Sam A.'s review of Gearbest earned 6 Very Helpful votes
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Dear Sam,
Thank you for placing an order with us.
We are sorry to hear that your product isn't working to you satisfaction.
Most of our products come with a 45 day guarantee and unless noted otherwise will have a 1 year repair warranty.
Customers must pay the shipping fees for returning the item to GearBest, while we will cover the shipping fees to send the repaired item back to the customer.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We have sent you a ticket detailing some solutions. Please kindly reply to us there.
Thank you,
Gearbest.com