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After a disappointing experience with tickets for Circus Soleil from Tickets at Work, Richard helped resolve my complaint. He also told me that Tickets at Work is a legitimate site that can provide real deals.
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UPDATE: I reached out to the social media team for tickets at work and within 24 hours my tickets...
I saw a lower rate for a hotel I'd booked for December. I called ticketsatwork and they were able...
Our rates are contracted with the actual partner so if they do a special on their end to get guests in that sale is made at their own discretion. The guest did indeed buy tickets for December the 16th and that is why the venue did not allow her in. She bought new tickets for the 23rd before she called the customer service agent who advised her, we would need to reach out to the venue to get a refund approval and even asked for her receipt. There is no guarantee on this as the approval has to come from the actual partner. Our terms that she agreed on as well online show we would need to contact to which a guarantee is not given as this purchase is a final sale, and she got an email advising her we would need to reach out to see if a refund can be given. As stated, before we are the 3rd party, and the partner denied the refund. We have a manager looking to the matter to see if anything else can be done for her. We highly advise our guests to please make sure they are buying the correct date when making a purchase for a ticket to which they need to verify before buying.