This company is horrible. I ordered a necklace in August with an expected delivery of 7-10 days. It is now January and still haven't received. I have sent several emails inquiring about my order and no replies. I have asked for refunds and no reply. My friend order two necklaces the same time I did, and their order still hasn't arrived either. They have emailed several times too with no responses. She had to call her credit card company and is having them intervene. Completely unacceptable