They're a great company all around. Great service and very fast replies. Their customer service was excellent. We purchased a pair of AirPods 2nd gen and a case and strap. Everything was authentic merchandise and top quality new products. Everything worked really good, the case and strap too. The AirPods are a really high quality set of earphones, I became a big fan of them now after being skeptical about the price at first, I feel it was a smart purchase now. This site is highly recommended for iPhone and Apple accessories.