After I lodged the dispute with my bank, it shows up in the mail the exact same day. It's actually ok - not as horrible as others claimed. Lightweight, but you get what you pay for. I could use it camping for around the campfire, walks and halloween. [old review: Same as others. Order item on 9/3. Requested update on order on 9/19 and was immediately sent that it was being processed. Sent an email on 10/1 and got an automatic response telling me someone will get back to me. Nothing. Initiated dispute and investigation with my Bank/Credit Card.]