Sabrina K.

I've been using Rakuten every since they were Ebates (Member since 9/15/2017) but recently when they started their referrals around the Holidays in December 2020 (you and the person that signs up, they spend $40 you get $40) I referred 4 people and I got my money but when I checked days later they took the $160 away from me, which isn't fair because those are real people with their own money that spent $40 and signed up. So I feel like Rakuten just used people to sign people up, a lot of reviews are having the same issue, no one received their referral money.

Not only are they not giving people their referral money, when you spend money, you barely get anything back, there's been times I spent $500+ and I'd just get $1 back. It's pathetic.

There's also been times where you spend your money and they don't give you your cashback and you have to email them to ask for your cashback and show them proof.

After 4 years I will be closing my account.