I made an order of 3 dresses for a total of 200 USD. One of the dresses was 100 USD! The quality is beyond horrible and for the prices Showpo offers, you can buy quality stylish dresses elsewhere! I would compare the quality to that of SHEIN. The 100-dollar dress arrived faulty (torn and the zipper is broken) and I am in the process of trying to return it and get a refund which is apparently a complicated and lengthy process. STAY AWAY!
Hi Shoshana,
Thank you so much for leaving your review.
We are incredibly sorry to see there was an issue with your item, and understand how disappointing of an experience it can be.
We can see our Customer Happiness Team have approved to refund the defective item for you back to the original payment method used to place the order and cover the return shipping costs to send this item back to our returns warehouse.
With this in mind and your feedback, we will be sure to escalate the BRAILEY ONE SHOULDER WRAP FRONT MINI DRESS IN PINK JACQUARD for a review with our Product and Manufacturing teams.
Please let us know if you have any other questions or concerns, we are more than happy to help.
Kindest,
Showpo