I ordered on TV mount online www.primecable.com which is the same company of 123inkcartridges.ca, I want to return the item, but can never contact them. All phone number they provided are not in service. I tried all numbers on their websites. Only one number is working, and waited two hours then discontinued. Call again same thing. I emailed three days no reply. I never had this experience before. I rather purchase on ebay from China for less, at least i have paypal protection.
Hi Ryan,
We were very sorry but we were having issues for our telephonic system, now we just upgrade our telephone and livechat system, all the wall mount that we sell you will be able to return within certain period, so if you still have the issue, please allow us to make it right to you.