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Ryan V.

Contributor Level

Total Points
82

1 Review by Ryan

  • Entertainment Earth

3/17/23
Verified purchase

My advice, be wary of pre-ordering any MTG products with them. I pre-ordered Phyrexia All Will Be One Compleat Bundles at $80 well in advance of the 3/3 release date. As all MTG buyers know the price of these spiked before release to $120+. No shipment. I've now sent two emails asking for an update on this order, both getting receipt confirmations, but neither have been replied to and it's been about 10 days now since the first (they say 1-3 business days for a response). So they can take pre-orders but not fill them, so don't waste your time especially on products that go up in value before release, they won't deliver. And before they go there, yes, I already checked my SPAM, junk, and every other folder for their reply and there has been zero communication back.

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Aaron L. – Entertainment Earth Rep

Oh no! We're so sorry to hear that our response to your email may have been missed! Please keep in mind that we do not receive specific ETA dates from manufacturers due to variables in shipping and production times, just a general month estimate. We ship product as soon as possible after the manufacturer makes delivery. That said, we would be grateful for the opportunity to discuss this specific item with you more. For immediate assistance, please give us a call at 818-255-0095 or reach out via live chat on our website. Otherwise, you can reach us via email at hello@entertainmentearth.com.

Ryan Has Earned 2 Votes

Ryan V.'s review of Entertainment Earth earned 2 Very Helpful votes

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