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I've called Homeadvisor for over a week to book a fixed price spring clean up at my home. It took 5 calls for me to complete this because of technical issues on their end. Finally we set an appointment but I receive no follow up emails or texts alerting me who took the job and when they will arrive. I had to call back then was rudely told that the person is on their way and I should call them. Then, the home advisor employee hung up on me as I voiced my displeasure.
Tip for consumers:
Homeadvisor doesn't do much in this process.
Products used:
Spring clean up for my yard.
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Hi Ryan, Thank you for letting us know about your experience and we are so sorry to hear about your interaction with our customer support team. We would be happy to look into this and address your concerns. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport