Ordered a custom number pendant for my son. The site said to allow 4-6 weeks for delivery but we're at 8 weeks and nothing. I've emailed the company 3 times & have never gotten a response. Mentality's Instagram said 2 weeks ago that they were shipping these pendants out but several people posted that they haven't received anything. With no phone number to call & the radio silence from the emails I've come to believe that I've simply been ripped off by Mentality. Avoid these scam artists at all costs.