I've made quite a few online purchases through Dell. Their website could use some work in regards to organizing the products listed there and sometimes you cannot find an item that they do indeed have without having to resort to trying weird search terms, but they do have a decent lineup of devices. However, their support team is often clueless about the very items they have on their own website. If you need to get assistance with your Dell device they can be pretty decent, but if you're trying to find something or want to know something about an item on their website, they are hopeless.