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Ryan M.

Contributor Level

Total Points
84

1 Review by Ryan

  • Amazon

1/22/19

Once again Amazon screws me and tells me that I have to correct everything. Ordered a camera to be delivered to an amazon pick-up box. Day of delivery, box is too big for amazon pick-up box, and apparently this is my fault not amazons, who sold the item, offered pick-up box as an option, and then refused delivery of item. Called the oh so not friendly amazon customer service just to be told the only thing they can do to transfer me to UPS so I can deal with it. Are you F'in kidding me. You screwed it up not me. It is your responsible to correct the issue, not me! Requested to cancel order, customer service didn't cancel order. Called again the next day, basically the same thing. My fault, and I have to go and reorder etc. THIS IS NOT HOW BUSINESS FUNCTIONS. YOUR MISTAKE YOUR SOLUTION. I use to order a lot from amazon however their logical and customer service teams are terrible and have no empathy or basic customer service skill to correct their OWN MISTAKES. Don't Worry, I have been and will continue to take my business else where to businesses that actually want my business and make correct steps when they screw up.

Ryan Has Earned 4 Votes

Ryan M.'s review of Amazon earned 4 Very Helpful votes

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