Ryan H.

I ordered an exhaust from Motocrossgiant.com on EBay for $629.00. I paid in full. Was called by owner Rob the next day and he told me they made a mistake in posting the item for that price. He refused to ship the item unless I paid $799. I told him it was already a complete transaction and he should honor his end of the deal. He refused. I made a complaint to EBay. They contacted him and said he had to send the part out or his account could be suspended. He sent me a nice email and called me a "$#*!." I responded telling him that is the most disrespectful way I have ever been talked to from a business and asked what happened to " The customer is always right." Here is his next response word for word " GO $#*! YOUR SELF, YOU ARE THE MOST UNGRATEFUL CUSTOMER WE HAVE HAD IN 16 YEARS OF BUSINESS. I'm sorry but a company should never talk to a customer like this, even if the customer is unruly (which I was not). That shows he doesn't cherish our business. I would never shop here again and advise anybody else to go elsewhere. It's evident in their reviews that this was not an isolated incident. Please see reviews before thinking of ordering here!