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80

1 Review by ryan

5/23/21

Followed all provided set up and porting instructions. I spent almost a month unaware my phone number could not receive calls or text. I am expected to pay for my next month of no service in a couple of days.

Calling their customer service line gives only account information or changes to, no assistance with problems. The ONLY methods of assistance are going to a physical store and complaining, or making a second Public mobile account for their forums and MAYBE getting a reply in a few days. Then waiting another few days to get a reply to your response.

Go with Public Mobile if you want to gamble on paying for a service you wont get, and jumping through hoops to MAYBE correct it.

Photos are from the Public Mobile Community 'Help' forum.

Tip for consumers:
Unless you like gambling, or need more stress in your life, do not use Public Mobile.

Products used:
Sim card and tomorrow will be 29 days of paying for a phone service I have never received.

Service
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