I've had ATT&T as my carrier for quite a few years and for the most part the cell phone service area coverage is fine my problem is with the customer service I had an issue on my bill and had to call customer service 6 times to try to get it resolved it was supposedly escalated and there was a scheduled call back to me but that never happen more than once which is why I keep calling them back and each call was at least a 1/2 hr of my time. I'm currently shopping for a new carrier and will be parting ways with ATT&T.