Thumbnail of user ruthm171

Ruth M.

Contributor Level

Total Points
81

1 Review by Ruth

  • Cupshe

5/19/18

HORRIBLE EXPERIENCE
Ordering from Cupshe was a HORRIBLE EXPERIENCE. I gave myself 6 weeks to order a suit for a trip I am taking tomorrow. The bathing suit never showed up and when I asked about it, it had been sent back to the company because they never added my apartment number on my order. When I requested it to be resent, they kept responding with form emails asking why I wanted to return it -- clearly not reading the email. I cannot believe how incompetent Cupshe was. They never once accepted fault or offered to resend. I kept persisting and after a week of emails back and forth (most were form emails), they finally agreed to resend -- only to respond the next day that it was out of stock. WHERE DID MY ORIGINAL BATHING SUIT GO? I train business owners on customer service and this is a perfect example of incompetent business and the many, many times they could have fixed this. I will never be ordering from Cupshe again.

Tip for consumers:
I do not recommend working with Cupshe at all. I will never be ordering from them again.

Service
Shipping
Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Sorry for your any inconvenience. Your package failed to deliver to you and returned to us. Our agents planed to resend the items to you, however the item was out of stock. Now we have refunded fully to you. If you have any problems, please feel free to contact us.

Ruth Has Earned 1 Vote

Ruth M.'s review of Cupshe earned a Very Helpful vote

Ruth hasn’t received any thanks yous.

Ruth doesn’t have any fans yet.

Ruth isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user leeannk27
4/2/24

Made a few purchases here all sent authority to leave parcel as requested until my last purchase...

Thumbnail of user majw6
Maj W. reviewed Cupshe
3/26/24

The sizing of their swimsuits are very much off. I wasted money ordering a multitude of items...