Ruth C.

Masseys says you spend $250.00 you get $100.00 Off your Order! Don't be deceived there are Restrictions & everywhere it says that you save the money there are UGGS & UGGS are excluded but they don't tell you till you Call! The Customer Service Reps are very Snippy & when u ask a question they make you feel $#*!ed. Im Sorry I don't like saying that word I usually say Botard & there's people that can't help it. I do apologize. I asked for Supervisor & I think they give u to whoever they want. They are Overseas agents which is everywhere now but usually I can't understand them & when u ask to speak to someone else they will not give u to someone else & they argue with u that they can help you? But I can't understand u? What is going on with Masseys? I order for my Mom she can't see so I do it for her. It really aggravates me that my Mom is 70 yrs.old and they would take advantage of her by lying about $100.00 off $250.00 She originally wanted to buy 3 pair of UGG Sandals 1 for her & 1 for me (daughter) & 1 for her Granddaughter (my Daughter) we all have bad Backs & Legs & Feet. I don't know why there $139.00 for UGG Sandals but with just 2 pair ordered it was $279.98. This is messed up Masseys should be in trouble for False Advertisement & Staff should be Nicer but they never are. Theres Know excuse for any of this...