Ruth A.

I have never been so disgusted with a company who will promise you anything to get an order but once they have your money, negate on ALL responsibility. Promised Delivery of specific date which was crucial it must be this date & discussed at length with customer service team who guaranteed me before ordering, then as soon as I ordered they emailed me to say they won't deliver on that date. Offering no refund. Won't respond to emails and numerous calls. Then when I do manage to get through, keep making promises but it's just empty words. No integrity or honesty in this company and now my lawyer is on the case! Please I'm warning you, save yourself the stress and runaround and deal with a genuine business! These guys should be shut down, they don't even seem to care about their name and reputation. The manager was never available to speak with and the customer service team who took my order was the same ones receiving my emails and calls so i felt like they were covering it up. Very disappointing as I am wanting regular deliveries to the Netherlands but Pickup Flowers are just taking people for a ride and when an issue arises, they don't want to know about it. SCAMMERS! They should be ashamed of themselves.