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Shady business practices, Useless customer service, poor equipment. Trying to leave this company after a year and a half and now we are told about an early termination fee. We were told when setting up this account that we were not under contract. Very deceptive. Nothing but trouble as we have literally spent hours on the phone with customer service.
Russell S.'s review of Shift4 earned 2 Very Helpful votes
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The sweet rep who sold us the system, neglected to mention many of the important details in...
Hello Russell – We apologize for the inconvenience you've experienced, and we appreciate your feedback. We strive to provide transparent and reliable service, and we're sorry to hear that your experience did not meet your expectations. To address your concerns and investigate the situation further, please reach out to us at reviews@shift4.com with your contact information and issue details. We want to ensure that any misunderstandings or discrepancies are resolved promptly and fairly. We value your business and want to make things right. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these issues.