I ordered some flowers for my wife's birthday to be delivered to her work. When I received the email telling me they had been dispatched, it said they could be delivered up to 9PM. This is hidden in their Ts & Cs but is not made obvious until you receive this email and if I had known this would never have ordered with them.
My wife left work at 6pm, they did not attempt to deliver them til 6.38 and even then couldn't find the place (it is a large shop marked Mothercare on a retail park!).
So, flowers for my wife's birthday arrived the next day (what use is that?) and surprise, surprise the driver the next day found the place no problem!
Avoid this company they hide behind their Ts & Cs like all the best cowboys. They should make their all day delivery times more apparent when you are ordering instead of being underhand.