Basic plan is crap. So you want to have a test run on the ONLY monthly plan which costs 35$. The rest of the plans are to be paid annually, so naturally we go on the only monthly plan.
Once you start the plan, you find out that it lacks functionality. Even the basic things are available to upgraded plans, except the 35$ one.
When you navigate deep on their website because there's no friendly way of contacting them, they simply reply that they WON'T REFUND YOUR MONEY. Even if the product was used for less than an hour.