I ordered invitation Belly bands from zazzle on June 30th... the item never arrived so I assumed it was lost in the mail I called and they said they would send me reprints (the reprints would be expedited mind you) I am still waiting for the reprints and it's been over a month! I called them this morning I was on hold for 39 minutes, hung up and called again this afternoon and was on hold for 20 minutes before a representative picked up my call! He said there's been a production delay. They did not send an email or any type of notification. OMG this has been so frustrating because my invitations need to go out by next weekend. I will NOT BE ORDERING FROM THIS COMPANY EVER EVER AGAIN! And I do NOT RECOMMEND ANYONE ELSE TO ORDER FROM THEM.
Hello Ru,
I truly apologize that you have not yet received your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be sending you a private message requesting for order details so that I can personally look into this/
I look forward to assisting you further!
Thank you,
Christine