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r s.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Education, Computers & Technology

Member since October 2013

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1 Review by r

10/5/13

LESS than ONE STAR
Before you pay anything to software4students this was our experience.
I would NOT recommend this firm to anyone.
Over two weeks after paying for our software the telephone helpline is still not operating.
With the message 'upgrading our phone lines' at the busiest time of the academic year for support - the phone service still does not operate.
The email service takes days to come back with any reply.
As our daughter needed the software to work as soon as she got to university to access timetable information. As no telephone help was available and very slow email response we bought another set of software from another firm which did work.
And by the way - even though we are unable to access the software we have paid for - ANY REFUND HAS BEEN REFUSED.

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