This agency seems as if they will follow through with what you purchase but that is so far from the truth. I needed my birth certificate in order to renew my id and I misplaced my b.c. and followed through with this agency usvitalrecords.org to have a new one sent to me, I paid $115 or probably a few more dollars more and they kept asking for my current id after I stated it's expired and that's why I'm requesting my b.c., they kept with the run around until they stated that they are closing my order. I then asked for a refund and they stated they do not refund your money at any time even though I didn't receive anything but loss money and time. This is a full scam and do not attempt to waste your money. I'm over 70 and was basically robbed, so sad.