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R P.

Contributor Level

Total Points
82

1 Review by R

  • BuyTruckWheels

2/7/21

Our front float tire wheel was leaking air and going flat because the wheel had developed a hairline crack. We needed a quick solution so we ordered a replacement wheel from Buy Truck Wheels on Friday and paid regular retail price for the new wheel along with a premium overnight delivery charge for FedEx of $255 for weekend delivery. Which they suggested we do. Saturday came and went with no delivery, then by Sunday afternoon still no delivery. I called FedEx and they explained the company actually paid normal ground delivery of $75 and that our order was set to be delivered on Monday, thereby having us miss a full day of work and pay. We are so disgusted! The saleman should have double checked our order as it was being processed as it was clear in our communication with him and listed on our invoice that we had paid for the new wheel along with the charge for overnight delivery. This is clearly someone typing up and order with no follow-up and it has bitten us in the butt. Get your act together Buy Truck Wheels!

Tip for consumers:
Be real patient if youre waiting on an order

Products used:
waiting on delivery of product

Service
Value
Shipping

R Has Earned 2 Votes

R P.'s review of BuyTruckWheels earned 2 Very Helpful votes

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